Returns and Exchanges
- I purchased a Citron product around 6 months ago, can I still exchange or return it?
- I purchased a Citron product around 10 days ago and it is not working anymore, can I return it?
- What is the process for exchanging my Citron product?
- My delivery box is damaged, can I return the order?
- I got my Citron items personalized, the personalization sticker seems to be coming off, can I get it exchanged?
- I purchased a Citron product from another retailer. It seems to be broken. Can you help?
- I have purchased a water bottle and it’s leaking.
- Can I return my product for an exchange or refund?
- I paid by credit card, how can I receive the refund?
- How long does it take for items return?
- I have changed my mind; can I return what I have bought?
- When are ‘Returns’ not possible?
- I received a wrong item, how can I return it?
- I received a broken/damaged item, can I get a refund?